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| Job ID: 51769 |
Job Views: 87 |
Location: Garden Grove, California
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Job Category: Banking |
| Employment Type: Full time |
Salary: |
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Posted: 08-31-2010 |
Occupations:
Banking-Mortgage Professionals: Bank Teller, Credit Manager, Escrow Officer-Manager, Loan Officer-Originator, Mortgage Broker, Store-Branch Management, Title Officer-Closer, Underwriter
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Job Description:
*** THIS POSITION IS NOT ELIGIBLE FOR CROSS-COMPANY HIRING AT THIS TIME DUE TO SYSTEM LIMITATIONS. THEREFORE, ONLY CURRENT WELLS FARGO TEAM MEMBERS WILL BE CONSIDERED***
RETAIN CANDIDATES PLEASE NOTE: It may take up to five days for your retain status to appear in the system, so please inform the recruiting staff and hiring managers of your standing when applying for any posted position to ensure restrictions on customer-facing jobs are lifted.
*THIS POSITION IS INTENDED FOR FORWARD HIRES ONLY AND NOT FOR CURRENT PLATFORM TEAM MEMBERS* Potential candidates will be considered for the Regional Banking Academy sessions in January or February 2010.
Our vision is to satisfy all our customers' financial needs, help them succeed financially, be known as one of America's great companies and the number-one financial services provider in each of our markets. Come Join Us.
As a Personal Banker, you will devote much of your day to building long term relationships with our customers in person and by phone. You will deepen the understanding of our customers' financial needs and provide suggestions. While most of the job is performed in the stores, Bankers reach out into the community by placing outbound phone calls to existing clients, visiting businesses, conducting educational seminars, and being active in the community.
Our Expectation of our Personal Bankers:
Personal Bankers are expected to exceed challenging sales and referral goals by proactively selling products and services to customers and referring customers to other areas of the bank. Every banker has their own scorecard with daily sales and referral goals. You will be rewarded for your success with bonus incentives beyond base salary. Our best Bankers constantly go the extra mile, finding ways to be helpful while still working quickly and efficiently. Bankers have the ability to resolve difficult customer situations effectively while delivering friendly customer service and ensuring the highest level of customer satisfaction.
At Wells Fargo, we have an outstanding diverse team. We want people who pitch in and help others enhance their ability to educate our customers. We'll provide outstanding training, but it's up to you to learn our products and services. Personal Bankers will develop and improve their skills through regular feedback discussions with supervisors and learn skills which will help further their professional experience and improve their chance for even greater roles in the future. |
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Basic Qualifications |
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1+ year experience selling products and services and 1+ year interacting with people or customers. |
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Minimum Qualifications |
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Demonstrated ability to achieve individual goals
Demonstrated skill in use of computers
Positive approach in interactions with customers and team members
Reliable attendance
Professional (Verbal/Written Communication and Presence) |
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Preferred Skills |
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Previous experience in retail sales or the financial industry
Previous experience meeting customer satisfaction goals
Ability to work a schedule that includes working weekends and some holidays
Multilingual speakers are encouraged to apply
Bilingual English / Spanish preferred
Helpful Hints: After creating a profile online, you must express interest in a particular job posting. After expressing interest in a job, you will receive an e-mail within 48 hours to initiate a screening process. In the case that you do not receive this e-mail, you may have a junk mail/ spam filter so please check the appropriate file folder in your inbox. |
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Job Requirements:
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